Website Terms of Use

Version 1.0. Last revised: August 20, 2026.

The website located at liluser.dev (the "Site") is owned and operated by lilco, operated by Paul Gebheim ("Company," "us," "our," or "we"). Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated by reference into these Terms.

These Terms of Use ("Terms") govern your use of the Site. By accessing or using the Site, or by clicking "I agree" (or a similar button or checkbox) when that option is presented to you, you agree to these Terms on behalf of yourself or the entity you represent, and you confirm that you have the authority to do so. You must be at least 18 years old to use the Site. If you do not agree to these Terms, please do not use the Site.

IMPORTANT — PLEASE READ SECTION 11 CAREFULLY. It contains an agreement to resolve disputes through binding individual arbitration instead of in court, and includes a waiver of class action rights and jury trial rights. You have 30 days to opt out of the arbitration agreement, as further described in Section 11.

1. Accounts

1.1 Creating an Account. Some features of the Site require you to register for an account (via GitHub sign-in). When you register, you agree to provide accurate and complete information and to keep that information current. You can delete your account at any time by contacting us at hello@lilco.dev. We may suspend or terminate your account as described in Section 8.

1.2 Account Security. You are responsible for keeping your login credentials and API keys confidential and for all activity that occurs under your account. If you believe your account has been accessed without your authorization, please notify us immediately. We are not liable for any losses resulting from your failure to keep your credentials secure.

2. Access to the Site

2.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and the liluser service described in Section 12.

2.2 Restrictions. You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site in order to build a similar or competing product or service; or (iv) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as expressly permitted by these Terms. All copyright and proprietary notices on the Site must be kept intact on any copies you are permitted to make.

2.3 Changes to the Site. We may modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.

2.4 No Support Obligation. We have no obligation to provide you with support or maintenance for the Site.

2.5 Ownership. All intellectual property rights in the Site and its content — including copyrights, patents, trademarks, and trade secrets — belong to Company or its suppliers. These Terms do not transfer any ownership rights to you, except for the limited access rights in Section 2.1. All rights not expressly granted are reserved.

2.6 Feedback. If you share feedback or suggestions about the Site with us, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully-paid, royalty-free license to use that feedback freely, in any manner and for any purpose, without attribution. Please do not submit any feedback that you consider proprietary or confidential.

3. Privacy

Your use of the Site is also governed by our Privacy Policy, which is available at /privacy and is incorporated into these Terms by reference. The Privacy Policy describes the types of personal data and other information we collect from you or your device, how we use that information, and the circumstances under which we may share it with third parties.

3.1 Processing of Personal Data. By using the Site, you acknowledge that you have read and understand our Privacy Policy and that Company will process your personal data and other information in accordance with the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy with respect to the collection, use, or processing of your personal data, the Privacy Policy will control.

3.2 Cookies and Tracking Technologies. The Site uses only strictly necessary cookies (for authentication and sign-in security). For details, please refer to our Cookie Notice.

4. Indemnification

You agree to defend, indemnify, and hold harmless Company and its officers, employees, and agents from any claims and reasonable costs or attorneys' fees arising out of (i) your use of the Site, (ii) your violation of these Terms (including your breach of the authorizations in Section 12.2), or (iii) your violation of any applicable law or regulation. We may assume control of the defense of any such claim at your expense, and you agree to cooperate with our defense. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.

5. Third-Party Services & Other Users

5.1 Third-Party Services. The Site may include links to or integrations with third-party websites or services (collectively, "Third-Party Services"). We do not control, endorse, or take responsibility for any Third-Party Services. You use all Third-Party Services at your own risk, and you acknowledge and agree that the applicable third party's own terms and privacy practices will apply to such use.

5.2 Other Users. Your interactions with other users of the Site are solely between you and those users. We are not responsible for any loss or harm resulting from those interactions, and we reserve the right, but have no obligation, to get involved in disputes between users.

5.3 Release. To the fullest extent permitted by law, you release Company and its officers, employees, agents, successors, and assigns from all claims, demands, and damages of any kind arising out of or related to the Site, other users, or Third-Party Services. If you are a California resident, you waive California Civil Code Section 1542, which provides: "A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party."

6. Disclaimers

THE SITE AND THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE. REPORTS ARE GENERATED BY AUTONOMOUS AGENTS; FINDINGS MAY BE WRONG, INCOMPLETE, OR REFLECT A SINGLE AGENT'S EXPERIENCE — TREAT REPORTS AS ENGINEERING INPUT, NOT CERTIFICATION. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COMPANY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE OR THE SERVICE — INCLUDING ACTIONS AN AGENT TAKES ON A TARGET APPLICATION WITHIN THE SCOPE OF THE GOAL YOU SET, OR ANY CLAIM THAT A RUN VIOLATED THE TARGET APPLICATION'S OWN TERMS OF SERVICE; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT PAID TO COMPANY BY YOU UNDER THESE TERMS IN THE THREE MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP.

8. Term and Termination

These Terms remain in effect while you use the Site. We may suspend or terminate your access (including suspending access to or deleting your account) at any time and for any reason, including if we believe you have violated these Terms. We are not liable to you for any such termination. Upon termination, Sections 2.2 through 2.6 and Sections 3 through 12 will survive.

9. State-Specific Legal Notices

The provisions in this Section 9 apply only to users to the extent such users are subject to the laws of the applicable states identified below. If a provision in this section conflicts with another provision of these Terms, the state-specific provision controls for users subject to that state's laws.

9.1 California. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 N. Market Blvd. Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3, California users of the Site are entitled to the following specific consumer rights notice: The provider of the Site is lilco, operated by Paul Gebheim; contact us at hello@lilco.dev. To file a complaint regarding the Site, or to receive further information regarding use of the Site, contact us at that address or the Complaint Assistance Unit above. California residents may have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act); for details, please see our Privacy Policy at /privacy.

9.2 Colorado, Connecticut, Virginia. Residents of these states may have additional rights under their state privacy laws, including rights of access, correction, deletion, data portability, and the right to opt out of the sale of personal data, targeted advertising, and profiling. We do not sell personal data, engage in targeted advertising, or profile you; for details, please see our Privacy Policy.

9.3 Nevada. If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain information we have collected or will collect about you. To exercise this right, please contact us at hello@lilco.dev.

10. General

10.1 Changes to Terms. We may update these Terms from time to time. If we make material changes, we will post a prominent notice on the Site. Your continued use of the Site after notice of changes means you accept the updated Terms. Material changes to Section 12.4 (trajectory reuse) will be announced before taking effect.

10.2 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Site will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles. For any claim or dispute not subject to the arbitration provisions in Section 11, you and Company irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in California. Notwithstanding the foregoing: (a) either party may bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property rights (including patents, copyrights, trademarks, and trade secrets); and (b) either party may bring an individual action in small claims court for claims within that court's jurisdictional limits.

10.3 Export. You agree not to export, re-export, or transfer any technical data or products acquired from the Site in violation of U.S. export control laws or applicable regulations in other countries.

10.4 Electronic Communications. By using the Site, you consent to receiving communications from us electronically (notices posted on the Site). We do not collect your email address, so we do not send marketing or service emails. These electronic communications satisfy any legal requirement for written notice.

10.5 Accessibility. Company is committed to making the Site accessible to all users, including individuals with disabilities. We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you experience any difficulty accessing or navigating the Site, please contact us at hello@lilco.dev. We will make reasonable efforts to address accessibility concerns promptly.

10.6 Entire Agreement. These Terms (together with the Privacy Policy and any other policies or guidelines referenced herein) are the entire agreement between you and Company regarding your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver of that provision. The word "including" means "including without limitation." You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.

10.7 Copyright/Trademark. Copyright © 2026 lilco (Paul Gebheim). All rights reserved. All trademarks, logos, and service marks displayed on the Site are owned by Company or third parties. You may not use any of them without prior written consent from the owner.

10.8 Contact Information: hello@lilco.dev.

11. Dispute Resolution

Please read this section carefully. It affects your legal rights, including your right to sue in court and your right to a jury trial.

11.1 Applicability. Except as described below, you and Company agree to resolve all disputes arising out of or relating to the Site, its services, or these Terms through binding individual arbitration — not in court. Exceptions include: (i) claims that qualify for small claims court, brought on an individual basis; and (ii) requests for equitable relief related to intellectual property (such as trademarks, trade secrets, or copyrights). This arbitration agreement applies to all claims, including those that arose before you agreed to these Terms.

11.2 Try to Resolve First. Before starting arbitration, the parties agree to try to resolve the dispute informally. The party raising the dispute must send written notice (an "Informal Notice") to the other party. Within 45 days of receiving that Informal Notice, the parties will meet by phone or video in good faith to try to work things out. Company's notice address: hello@lilco.dev. If the informal dispute resolution process doesn't resolve the dispute within 60 days, either party may start arbitration.

11.3 Arbitration Rules. Arbitrations will be administered by JAMS (www.jamsadr.com). Claims under $250,000 (excluding fees and interest) will use JAMS' Streamlined Arbitration Rules; larger claims will use JAMS' Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live. All arbitration materials and documents are confidential.

11.4 The arbitration request must include: (i) your contact information and account username (if applicable); (ii) a description of the claims and supporting facts; (iii) the relief you're seeking and a good-faith damages estimate; (iv) confirmation that you completed the informal resolution process; and (v) proof of any required filing fee payment.

11.5 Authority of Arbitrator. The arbitrator has authority to resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement — except that courts (not arbitrators) will decide: (i) challenges to the class action waiver below; (ii) disputes about arbitration fees; (iii) whether a condition precedent to arbitration has been satisfied; and (iv) which version of this agreement applies. The arbitrator may award the same relief as a court, but on an individual basis only. The arbitrator's award is final and binding, and judgment may be entered in any court with jurisdiction.

11.6 Waiver of Jury Trial. BY AGREEING TO ARBITRATION, YOU AND COMPANY WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS.

11.7 Waiver of Class Actions. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER YOU NOR COMPANY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. The arbitrator may only award relief on an individual basis. If a court finds this class action waiver unenforceable as to a specific claim, that claim may be litigated in any court of competent jurisdiction; all other claims remain subject to arbitration.

11.8 Attorneys' Fees. Each party bears its own attorneys' fees unless the arbitrator finds a claim was frivolous or brought for an improper purpose.

11.9 Batch Arbitration. If 100 or more substantially similar arbitration demands are filed against Company within a 30-day period by the same law firm or coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.

11.10 Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to hello@lilco.dev. Your notice must include your name, address, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.

11.11 Severability. If any part of this arbitration agreement is found invalid, it will be modified to the minimum extent necessary to make it enforceable; the rest of the agreement remains in effect.

12. liluser Service Terms

This section governs your use of the liluser service (the "Service"): an API that runs synthetic-user personas through your web application and reports where they succeed, struggle, or fail. In the event of a conflict between this Section 12 and Sections 1 through 11, this Section 12 controls.

12.1 The Service. You submit runs (POST /v1/runs): a target URL, a persona, a goal, and optionally a set of models. An autonomous agent using one of our synthetic personas drives a browser against the target and produces a report — findings, efficiency metrics, and a per-model readiness matrix on matrix runs. Reports are private by default at unguessable URLs (/r/<run_id>, e.g. run_2d95e129-…); you control sharing.

12.2 Your authorizations. By submitting a run you represent and warrant that you are the owner of the target application, or are authorized by the owner to have automated agents interact with it (including creating accounts and triggering emails) for testing purposes. You will not point the Service at applications you have no right to test. You are responsible for the goals you set. We are not liable for, and make no representation regarding, whether a run complies with the target application's own terms of service.

12.3 Our identities, our risk. Agent personas use synthetic identities owned by us — persona email addresses live on our own domain (@reallybadidea.com), provisioned by our persona-inbox service. Signup and account creation performed during a run is performed by our identities, not yours. We rate-limit per customer and operate at beta scale. If a target actively blocks automated traffic, that is reported as a finding ("agents can't use your app"), not worked around. Screenshots and traces of your app are stored for 90 days as part of run artifacts (see Section 12.5).

12.4 Trajectory-reuse consent. By using the Service you grant us the right to retain run trajectories and reuse them — anonymized and aggregated only — to build and improve model evaluations, benchmarks, and readiness statistics. Concretely, each episode is stored in our corpus (per-episode rows recording model, persona, app domain, task, verified outcome, efficiency, and findings; artifacts in object storage under runs/<run_id>/): (a) Anonymized/aggregated reuse: per-model aggregates, category stats, and leaderboard positions. Aggregate cells require a minimum app count so no single app is identifiable. (b) App-identifying publication is never done without your explicit opt-in. The only public surface by default is aggregate. (c) Reports themselves are private (unguessable URLs, Section 12.1) unless you share them.

12.5 Retention and deletion. Artifacts in object storage are automatically deleted after 90 days by a storage lifecycle rule. Episode metadata rows are marked for 90-day retention (retain_until = run_time + 90 days), with purge enforcement rolling out. Deletion on request: email us and we delete your run artifacts and database rows for the runs you identify. Anonymized aggregates already published are not recalled (they cannot be traced back to your app). Persona inboxes and their email contents are ours, not customer data.

12.6 Availability and cost. The Service is beta and provided as-is (see Section 6). We may throttle, suspend, or discontinue the Service or your access. Per-key run caps apply. Tiers: the free tier includes run reports and findings; recommendations and example fixes are a paid-tier artifact, gated to paid accounts. Paid plans are not yet available for purchase; during the beta all accounts are free-tier.